LEGAL REFERENCE

Hum ne apke private information ko mehfuz rakhne ke liye rules banaye hain

k343 par jab aap account kholte ho, aap hamein apni personal details dete ho—mobile number, JazzCash ya Easypaisa account, bank verification. Ye sab kuch hamari privacy policy ke...

Aap ka control, har waqtPakistan ke ilaqon ke hisaab seJazzCash Easypaisa secure transactionsAccount ki puri transparency
k343 Hum ne apke private information ko mehfuz rakhne ke liye rules banaye hain

Aap ka personal information—kya hota hai, aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADADGAR HAIN

Privacy ke baare mein sawal? Seedha hamse poochhiye

Aap ka account privacy ke baare mein sawaal ho, ya aap apne data ko delete ya update karna chahte ho, to hamara...

Live Chat Support k343 app ya website par 24/7 support team...
Email Support Agar aap long-form explanation chahte ho, to [email protected]...
In-App Privacy Center Apne account settings mein jao, 'Privacy & Security'...
QAABIL-E-BHAROSA STANDARDS

Hamara privacy approach—transparent, local, aur verified

k343 ne apne privacy system ko Pakistan ke ilaqon aur international data-protection norms ke hisaab se design kiya hai. Hum regular audits karte hain, encryption use karte hain, aur third-party security firms...

Encryption Standard

Tamam data in-transit aur at-rest dono mein AES-256 encryption ke sath protected hai. JazzCash aur Easypaisa transactions bhi banking-grade SSL protocols se chalte hain.

Regular Security Audits

Hum 6 mahine mein ek baar independent third-party ko apna infrastructure check karane dete hain. Ye reports hum apne compliance team ke paas rakhte hain.

Data Minimization

Hum sirf wohi information store karte hain jo hamein account secure rakhne aur withdrawals process karne ke liye zaruri hai. Koi extra data collection nahi.

Pakistan-Compliant Access

Aap jahan se ho (Karachi, Lahore, Islamabad, ya kisi bhi supported ilaqe se), aap ka account local payment rails aur regional laws ke under chalega.

User Control & Transparency

Aap apne account settings mein dekh sakte ho ke hamara paas aapka kya data hai. Download, update, ya delete—ye sab aap kar sakte ho.

Incident Response Plan

Agar data breach yaaqeen mein aye, hamara team immediately notification bhejega aur remediation steps le lega—sab kuch local qanoon ke hisaab se.

HAMARA APPROACH

Hum alag kyu hain—privacy mein hum clear aur seedhe

Jab aap k343 par account khol lete ho, aapko privacy policy samajhte ho, ya support ke paas jaate ho, aap ko clear aur simple answers milete hain. Hum privacy ko niche nahi...

01

Direct Language

Privacy policy ko legal jargon ke bina likha gaya hai. Hum seedhe batate hain ke aap ka data kya hota hai.

02

Pakistan-First Design

JazzCash, Easypaisa, SadaPay, Raast—ye sab local payment rails hamara privacy system ke kendra mein hain.

03

Account Control

Aap apne data ko anytime download kar sakte ho, update kar sakte ho, ya account delete karne ke liye request kar sakte ho.

04

No Hidden Sharing

Hum third-party ko aap ka data sirf legal obligation ya fraud-prevention ke liye bhejtey hain—marketing ya profiling ke liye nahi.

05

Transparent Withdrawal Process

Jab aap paise nikalne ka request karte ho, hum verify karte hain, confirm karte hain, aur aap ko updates dete hain.

06

24/7 Privacy Support

Privacy ka koi sawaal? In-app support, email, ya live chat—hum 24/7 tayyar hain, Urdu mein.

07

Regular Transparency Reports

Hum apne security audits aur compliance status quarterly share karte hain—aapko pata chale ke hamara system kaisa hai.

POLICY KE MUKHTA NUQAT

Privacy policy ke core elements—aapko pata hona chahiye

Privacy policy mein kuch baat hain jo aapko bilkul yaad rakhni chahiye. Aapka password, aapka payment method, aapka withdrawal history—ye sab aapka hai aur sirf aap is ko...

Password Security Aap ka password encrypted rakha jaata hai. Hum bhi is...
Payment Data Protection JazzCash, Easypaisa, SadaPay, Raast—ye sab transactions banking-grade encryption ke under...
Withdrawal Verification Jab aap paise nikalna chahte ho, hamara system aapki identity...
Account Data Access In-app 'Privacy Center' mein aap dekh sakte ho ke hamara...
Cookie & Tracking Clarity Hamara app cookies use karta hai login aur gameplay ke...
Data Deletion Request Account close karna ho to deletion request kijiye. Hum 90...

Privacy policy ke baare mein aapke sawaal—jawaab idhar hain

Jab aap deletion request karte ho, hamara team aapka account deactivate kar deta hai. 90 din mein sab kuch (password, transaction history, payment details) purge ho jaata hai. Legal hold ke silsile mein (agar fraud investigation chal rahi ho) to humein data rakhni pad sakti hai, lekin uspe aapko notification diya jaega.

Nahi—jab aap deposit ya withdraw karte ho, to aapka payment gateway direct aap ke bank se connect hota hai. Hamara server sirf transaction confirmation store karta hai, poora account number ya sensitive banking data nahi. Ye bank-grade encryption ke under protected rehta hai.

Agar data breach ka pata chale, hamara security team immediately kaam shuru kar deta hai—affected accounts ko lock karte hain, affected users ko email/SMS se notify karte hain. Hum local authorities aur relevant regulators ko bhi inform karte hain, aur credit monitoring support offer karte hain agar zaroori ho.

Nahi—aapki betting history strictly aapke account mein rahti hai. Hum sirf legal obligation (agar police inquiry ho) ya fraud-prevention ke liye hi kisi ko information dete hain. Marketing, profiling, ya data selling ke liye nahi. Aap in-app settings mein dekh sakte ho ke hum ne aap ke data ko kahan share kiya hai.

Haan—app par 'Forgot Password' option par click karo. Hamara system aap ke registered email par reset link bhej dega. Aap us link se naya password set kar sakte ho. Reset link sirf 30 minat ke liye valid rahta hai security ke liye.

k343 primarily Pakistan aur supported ilaqon ke liye designed hai. Agar aap supported ilaqe se ho, to ye policy apply hota hai. Agar kisi aur country se ho, to aap hamse contact karo—hum check karengy ke aap ke region ke liye kya rules hain.

In-app 'Account Settings' mein jao, 'Personal Information' section kholte ho. Wahan aap apna phone number ya email change kar sakte ho. Hamara system naya email/number ko verify karega (OTP bhejega), phr change confirm hoga.